Hi desnicole,
Let's try some basic troubleshooting. If the problem still persists
please post back and we'll try some more steps. Good luck!
1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using this utility:
http://www.mlin.net/StartupCPL.shtml
or this method:
http://www.pacs-portal.co.uk/startup_content.php
You can lookup what a program does before you disable it here:
http://www.sysinfo.org/startuplist.php
2. Run a virus scan at:
http://housecall.antivirus.com and then
install MS AntiSpyware from:
www.microsoft.com/spyware to
remove any Spyware or Adware which could clog up your PC.
3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.
4. Go to the Windows Update site for everything under Critical and
Recommended:
http://windowsupdate.microsoft.com Some games
require a patch:
http://www.avault.com/pcrl/patches_list.asp?letter=a
5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at:
http://mvps.org/nibblesnbits/Video.html
--
Cheers, Windows_XP_MVP_Shell/User
Jimmy S.
http://mvp.support.microsoft.com
Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
desnicole Wrote:
=================
| I recently purchased the zoo tycoon two zookeeper collection. My computer
| meets( exceeds even) all of the requirements to run the game, however when I
| try to play it, things don't go so well. The game starts up fairly well. It
| does take a little while to load up after I choose what I want to do. ( like
| say I choose campaign mode or challenge mode or whatev..) It takes a while to
| load that. The game runs fairly well after it has loaded with the exception
| of when I click on any of the tabs or try to exit/ go to the main menu. I
| have gone through so many troubleshooting things, yet none of them seem to
| work. I even tried downloading the patch and was told that I didn't need it.
| Someone PLEASE help me with this. Nothing seems to have worked thus far and I
| reaaaallly want to play my game.=((