Error when i try to start AoK

When i tried to start AoK this morning i got an error
report that says Age of Empires has encountered a problem
and needs to close. So i clicked on the link to see what
data the error report would contain and it gave the Error
Signiture as follows.


AppName:Empires2.exe
AppVer:0.14.14.914
ModName:Empires2.exe
ModVer:0.14.14.914
Offset:000aaad

Then i clicked the link to see the technical information
the report would contain and it said this file would be
reported.

C:\DOCUME~1\Owner\LOCALS~1\Temp\WER2E.tmp.dir01
\appcompat.txt

If anyone knows how to make my game work again please
email me at Ryanhayes91(this is to block spam)
@hotmail.com ASAP. Please and thanks.

"Ryan" <anonymous.RemoveThis@discussions.microsoft.com> wrote in message
news:600e01c48176$3f3e0650$a401280a@phx.gbl...
> When i tried to start AoK this morning i got an error
> report that says Age of Empires has encountered a problem
> and needs to close. So i clicked on the link to see what
> data the error report would contain and it gave the Error
> Signiture as follows.
>
>
> AppName:Empires2.exe
> AppVer:0.14.14.914
> ModName:Empires2.exe
> ModVer:0.14.14.914
> Offset:000aaad
>
> Then i clicked the link to see the technical information
> the report would contain and it said this file would be
> reported.
>
> C:\DOCUME~1\Owner\LOCALS~1\Temp\WER2E.tmp.dir01
> \appcompat.txt
>
> If anyone knows how to make my game work again please
> email me at Ryanhayes91(this is to block spam)
> @hotmail.com ASAP. Please and thanks.

Hi Ryan,

Let's try some basic troubleshooting. If the problem still persists
please post back and we'll try some more steps. Good luck!

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using: http://new.jtsoft2001.com/windows/startup.php

You can lookup what a program does before you disable it here:
http://www.sysinfo.org/startuplist.php

2. Run a virus scan at: http://housecall.antivirus.com Afterwards
Download & Run Spybot from: http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com Some games
require a patch: http://www.avault.com/pcrl/patches_list.asp?letter=a

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://mvps.org/nibblesnbits/Video.html

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call /
Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________