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Error message when starting age of kings

 
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jojo

External


Since: May 17, 2004
Posts: 1



(Msg. 1) Posted: Mon May 17, 2004 6:29 pm
Post subject: Error message when starting age of kings
Archived from groups: microsoft>public>games>ageofkings (more info?)

When I launch my age of kings game, i receive this error
message: "age of empires II has encountered a problem and
must close, we are sorry for any inconvenience," or
something to that effect. I have tried uninstalling it,
and then reinstalling it, but that doesn't help. Can
anybody me?

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Jimmy S.

External


Since: Sep 14, 2004
Posts: 591



(Msg. 2) Posted: Wed May 19, 2004 6:37 am
Post subject: Re: Error message when starting age of kings [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi "jojo"

Let's try some basic troubleshooting. If the problem still persists
please post back and we'll try some more steps. Good luck! Smile

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using: http://new.jtsoft2001.com/windows/startup.php

You can lookup what a program does before you disable it here:
http://www.sysinfo.org/startuplist.php

2. Run a virus scan at: http://housecall.antivirus.com Afterwards
Download & Run Spybot from: http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com Some games
require a patch: http://www.avault.com/pcrl/patches_list.asp?letter=a

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://mvps.org/nibblesnbits/Video.html

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

<anonymous DeleteThis @discussions.microsoft.com> wrote in message news:e58201c43c77$9c55f3f0$a101280a@phx.gbl...
| When I launch my age of kings game, i receive this error
| message: "age of empires II has encountered a problem and
| must close, we are sorry for any inconvenience," or
| something to that effect. I have tried uninstalling it,
| and then reinstalling it, but that doesn't help. Can
| anybody me?

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anonymous

External


Since: Sep 14, 2004
Posts: 245



(Msg. 3) Posted: Wed Jul 07, 2004 9:28 pm
Post subject: Error message when starting age of kings [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

did you get any response to this? I am having the exact
same problem.
>-----Original Message-----
>When I launch my age of kings game, i receive this error
>message: "age of empires II has encountered a problem
and
>must close, we are sorry for any inconvenience," or
>something to that effect. I have tried uninstalling it,
>and then reinstalling it, but that doesn't help. Can
>anybody me?
>.
>
 >> Stay informed about: Error message when starting age of kings 
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